Two identical cabins on the same ridge can earn thousands apart. The difference is who looks after it.
No long-term contracts · In-house housekeeping and 24/7 maintenance
Straight answers on our services, onboarding, commission, and what your property could realistically earn — no form first.
Interactive owner demo · takes about two minutes
Who we are, how we work, and the people who will be looking after your cabin.
Gatlinburg, Pigeon Forge, and Sevierville draw millions of visitors a year, and the number of cabins competing for them climbs every season.
We've spent two decades working out what actually moves the needle: how a listing is presented, how a rate is set night by night, how quickly a maintenance issue is caught, and how a guest is treated from first inquiry to checkout. Not a checklist — a system built to make your cabin outperform the one next door.
| Typical management | Colonial Properties | |
|---|---|---|
| Nightly rates | Set seasonally, rarely revisited | Adjusted continuously against live demand |
| Your contact | Whoever answers the phone | Owner Success Advisors who know your cabin |
| Fee transparency | Charges that surface after signing | Every fee disclosed in the agreement upfront |
| Housekeeping | Rotating third-party cleaners | Our own staff, same team every turnover |
| Maintenance | Subcontracted, business hours | In-house team, on call around the clock |
| Contract | Multi-year lock-in | No long-term commitment |
| Guest incentive | Price alone | Free attraction tickets with every stay |
Most companies advertise "full service" and leave you guessing what that covers. Here it means our own people — including housekeeping and maintenance, not subcontractors.
Your cabin presented properly and promoted everywhere serious guests search, with professional photography included.
Rates adjusted continuously against real-time demand, seasonality, and local events — never set once and forgotten.
Every inquiry, booking, and question handled by our team from first contact through checkout.
Our own staff rather than a rotating roster — the same people learn your cabin and hold it to the same standard every time.
Our own technicians, on call around the clock. No waiting on a vendor's schedule when something fails at nine on a Saturday night.
Clear, itemized statements. You always know what your cabin earned, what was spent, and what you keep.
Ask any cabin owner what frustrates them most about their management company and it's rarely the commission — it's the line items that appear later, the ones nobody mentioned at signing.
Your agreement sets out the commission and every service charge in plain terms before you sign. Your monthly statement itemizes all of it. Nothing appears that wasn't in the agreement.
When something comes up — and eventually it does — you shouldn't have to explain your property to a stranger in a call center. Our advisors work from our Pigeon Forge office and know your cabin, your history, and your preferences. Because it's a team rather than one person, someone who knows your property is always reachable.
Every guest who books with us receives the Stay & Play Pass — free admission to Dollywood, Anakeesta, Ripley's Aquarium and more, for every paid night. At no cost to them, and none to you.
More reasons to book your cabin means more nights booked — and more nights booked means more income.
Tell us where your cabin is and a little about it. We’ll come back with a real number based on what comparable properties actually earn — and if we’re not the right fit, we’ll tell you that too.
Prefer to talk? Call 865-365-0240.
Pick a time that suits you and we'll walk through your cabin, your goals, and whether we're the right fit.
Am I locked into a long-term contract?
No. There's no multi-year commitment. If the partnership isn't working, you aren't trapped in it.
What does the commission cover?
Marketing, revenue management, reservations, guest relations, in-house housekeeping and inspections, 24/7 in-house maintenance, and owner accounting. Service charges outside the commission are listed in your agreement before you sign — ask for the fee schedule and we'll send it over.
Who actually cleans and maintains my cabin?
Our own staff. Housekeeping and maintenance are both in-house rather than subcontracted, which means the same people get to know your cabin, the standard stays consistent, and when something breaks we aren't waiting on a vendor's schedule.
Can I still use my own cabin?
Yes. Owner stays are part of why most people buy a cabin in the first place. Your advisor will walk you through blocking dates.
What if my cabin needs work before it's rentable?
Tell us in the first conversation. We'll be straight with you about what's needed to make it competitive and what it's likely to cost — before you commit to anything.
How is my nightly rate set?
Dynamically, against live demand, seasonality, and what's happening locally that week. A flat seasonal rate leaves money on the table in peak weeks and sits empty in slow ones.
I already have a management company. Is switching a hassle?
Less than you'd think. Once your current agreement allows it, we can have your cabin live and ready to rent in as little as 48 hours.
Which areas do you manage in?
Pigeon Forge, Gatlinburg, Sevierville, and Wears Valley.
Tell us where your cabin is and a little about it. We’ll come back with a real number based on what comparable properties actually earn — and if we’re not the right fit, we’ll tell you that too.
Or call 865-365-0240 and talk to someone today