Privacy Policy
At Colonial Properties, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://www.colonialproperties.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
When you use our Site, we may collect the following types of information:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Billing and mailing address
- Payment information (processed securely via third-party services)
- Reservation and property inquiry details
- IP address
- Browser type
- Device information
- Pages visited and referring website
- Dates and times of access
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve website functionality, personalize content, analyze traffic, and serve targeted advertisements.
2. How We Use Your Information
We may use the information we collect to:
- Process and manage reservations
- Communicate with you about your booking or inquiry
- Provide customer service and support
- Improve our website and services
- Send marketing and promotional messages (you may opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Third-party service providers (e.g., payment processors, email providers, analytics tools)
- Property owners or managers if needed to fulfill your reservation
- Law enforcement or regulatory authorities when required by law
- Advertising partners for targeted marketing (you may manage your ad preferences via browser settings)
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. Use of the Site is at your own risk.
5. Your Choices and Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing emails by clicking the “unsubscribe” link in any communication
- Disable cookies via your browser settings
- For requests related to your data, contact us at [email protected].
6. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
7. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes your acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Colonial Properties Cabin & Resort Rentals
- Phone: (865) 774-3233
- Email: [email protected]
- Website: https://www.colonialproperties.com
- Address: 3049 Veterans Blvd, Pigeon Forge, TN 37863
